Eightcap is a dynamic online trading provider seeking an experienced Client Onboarding Team Leader to manage, mentor, and lead the Client Onboarding Administration team.
Requirements
- Proven experience in a leadership or supervisory role within a financial services or regulatory environment
- Previous experience as a Client Onboarding Administrator or Senior Administrator
- Extensive experience with client onboarding, account administration, or client service
- Deep understanding of AML/KYC regulatory requirements and best practices
- Exceptional written and verbal communication skills
- Demonstrated ability to think analytically, troubleshoot complex issues, and drive process improvements
- Strong organisational skills with the ability to multitask, prioritise team workload, and meet tight deadlines
- High level of computer literacy and data management skills
- Experience with specific trading or financial services CRM/onboarding software
- Tertiary qualification in Business, Finance, Law, or a related field