XTN-E4EB394 | CUSTOMER SUCCESS SPECIALIST
KMC Solutions IncUnited States
Posted January 5, 2026
Full Time
About the Company
RANDEM Global is a dynamic company that values its employees and provides them with opportunities for growth and development.
Job Description
Become a Customer Success Specialist at RANDEM Global, where you'll develop your skills, grow, and learn in a fun and dynamic environment. We're looking for a team player with a positive attitude, who's not afraid to speak their mind and solve problems.
Requirements
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Attend all requested meetings with team, manager, clients, etc.
Benefits
- Health Insurance/HMO
- Unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves