XTN-F848578 | MANDARIN CSR

Eightcap is a dynamic online trading provider committed to delivering advanced trading tools and professional market insights. The Customer Support Specialist plays a vital role in delivering outstanding service to both new and existing clients, providing high-quality support via phone, email, and live chat.

Requirements

• Communicating with prospective and current clients
• Managing client onboarding and account maintenance
• Ensuring high levels of customer satisfaction and retention
• Building and maintaining strong, reputable client relationships

Benefits

• Ongoing investment in your career development through technical and professional training
• Wellness and lifestyle benefits, including monthly corporate massages
• Perkbox rewards and recognition program
• Complimentary snacks and beverages in the office
• Friday drinks at 4:00 PM
• Parental leave benefits
• Staff referral bonus program
• Annual flu vaccinations
• Purchased leave options
• Novated leasing options for vehicle financing and management