IT Field Service Engineer

Join the IT team at Knauf Belgium as an IT Field Service Engineer, responsible for on-site IT maintenance, problem resolution, and customer satisfaction. Ensure proper functioning of computer systems, support project deployments, and manage local IT assets.

Requirements

• Proactive maintenance of local computer systems
• Support deployment of international projects
• Management of local IT assets
• Installation, repair, and maintenance of telecommunications and computer equipment
• Maintenance of service records and documentation
• Disaster recovery preparation and IT security standards
• Service Desk ticket response
• Incident transmission to higher-level support teams
• Support for system implementation and service improvement plans