Assistant Store Manager - Market Mall

We are looking for an Assistant Store Manager to lead our team in delivering strong business results and a comfortable, inclusive client experience. As a people-first, sales-driven leader, you will empower and engage teams to deliver exceptional customer service while maintaining high sales standards.

Requirements

• Previous experience in a retail lead or management role, supporting a similar-sized team and store volume.
• Proven ability to lead, coach, and develop teams to drive business results while delivering an exceptional customer experience.
• Experience recruiting, onboarding, and retaining high-performing teams, consistently meeting or exceeding store KPIs.
• Strong capability to balance floor leadership, reporting, and sales execution, with exposure to sales planning and performance management.
• Analytical and adaptable, using sales, staffing, and KPI insights to make real-time decisions, especially during high-traffic periods.
• Alignment with Knix values, delivering a comfortable, inclusive end-to-end client experience; experience with community events is an asset.

Benefits

• Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
• Family - A Parental Leave Top-Up Program up to 80% of your salary
• Savings and Retirement - Company GRSP Program that matches up to (3%) of your pay
• Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Product Discount - Generous employee discounts that offer up to 50% on your favourite Knix products