Tech Support (Position located in Cape Town, South Africa)
KnowBe4Cape Town, Western Cape, South Africa
Posted April 2, 2026
Full Time
About the Company
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years.
Job Description
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide. We're looking for a Tech Support specialist to assist customers and end-users with troubleshooting issues related to onboarding and using our platform.
Requirements
- Familiarity with standard concepts, practices and procedures within the IT Security Field
- Minimum of 1 year experience in similar or related position
- Two-year degree preferred
- Familiarity with firewall and email protocols is preferred
Benefits
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
