Customer Operations Manager

Customer Operations Manager responsible for ensuring smooth operations and exceptional customer service for clients, with a focus on fintech and online payments.

Requirements

• Experience in Product Support, Client Success, Customer Success, Account Management or Customer Operations
• Strong interpersonal skills with ability to communicate effectively in multiple languages
• Excellent problem solving abilities, with a keen attention to detail
• Proficiency in Google WorkSpace / Microsoft, CRM software (HubSpot preferred) and Intercom
• Ability to thrive in a fast-paced, dynamic environment

Benefits

• Competitive compensation package
• Equity available
• Learning and Development Opportunities
• Frequent team events and socials
• Collaborative, inclusive environment