Develop customer relationships, sell KONE solutions, and drive sales growth in the Bengaluru area. Key responsibilities include creating and communicating leads, ensuring customer satisfaction, and collaborating with cross-functional teams.
Requirements
- Proactively develops and creates customer relationships in his/her area of responsibility
- Drives solution selling methodology with architects and developers, consultants or other influencers
- Creates interest and demonstrates value of KONE digital offering to influencers and customers
- Develops and grows KONE’s position in his/her customer base or market area
- Creates and communicates leads and sales opportunities for entire KONE sales team
- Ensures customer satisfaction and solves complaints with the rest of KONE team
- Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM
- Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets
- Finds customer needs and designs solution to meet them
- Is accountable for setting optimal market pricing for each solution
- Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases
- Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information
- Ensures the importance of site readiness communicated to customer and included in the contract
- Validates that the contents of the order received from the customer are in line with the negotiation process outcome
- Is accountable for the project until Order Booking
- Ensures correct project categorization at Decision to start tendering by Gate approver
- Supports the finance function in money collection
- Driving execution of her / his individual sales plan including proactive / consultative sales customer visits
- Responsible for gathering relevant information about market and competitors from the field
- Responsible for timely and accurate reporting
- Documents full information of opportunities, tasks and visits, including won and lost reasons
- Responsible for correct opportunity data in CRM
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
