Senior Service Support Engineer

The Senior Service Support Engineer will oversee and manage IT service support functions, ensuring effective delivery of IT services and high levels of service quality and customer satisfaction.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT service management or a related role.
• Strong knowledge of ITIL or other IT service management frameworks.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Leadership experience with a track record of managing and developing teams.

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development