Branch Relationship Manager - BRANCH BANKING - Branch Banking

This Branch Relationship Manager role focuses on building and maintaining relationships with high-net-worth customers. Responsibilities include prospecting, cross-selling bank products, providing product information, and coordinating with other banking departments. The role requires a strong understanding of customer relationship management and customer satisfaction.

Requirements

• Develops new and expands existing High Net Worth Customer relationships for liabilities
• Sources new bank customers through external individual efforts and acquisition channel.
• Cross sells bank products to existing set of Branch customers
• Informs customers of new products or product enhancements
• Plans and conducts special sales initiatives and events for prospective and existing clients
• Coordinates with other group companies to provide seamless access to other products
• Maintains complete relationship record for assigned customer accounts
• Tracks customer complaints/queries and turnaround times for customer satisfaction

Benefits

• Competitive salary
• Opportunities for professional development