Branch Relationship Manager - BRANCH BANKING - Branch Banking

This Branch Relationship Manager role is focused on expanding existing customer relationships and acquiring new clients within a branch banking setting. The role involves sourcing new customers, cross-selling bank products, informing customers of updates, and coordinating with other groups. Strong relationship building and customer satisfaction are key priorities.

Requirements

• Develops new and expands existing High Net Worth Customer relationships for liabilities by sourcing customers.
• Sources new bank customers through external individual efforts and acquisition channel.
• Informs customers of new products or product enhancements.
• Coordinates with other group companies to provide seamless access to other products.
• Maintains complete relationship record for assigned customer accounts.
• Tracks customer complaints/queries and turnaround times for customer satisfaction
• Graduate - 3 -5 years of experience
• Post Graduate - 2 -3 years of experience