Customer Assistance Manager-Consumer Durables-Hardship Assistance Unit
KotakMumbai, Maharashtra, India
Posted February 5, 2026
Full Time
About the Company
Kotak Mahindra Group is a leading Indian financial services conglomerate offering banking, insurance, and investment services.
Job Description
We are looking for a dynamic and experienced Portfolio Manager to oversee collections and asset recovery for retail loan portfolios.
Requirements
- Collections Management: Monitor and maintain collection efficiency across assigned portfolios.
- Repossession & Recovery: Manage repossession activities in coordination with repossession agents.
- Agency & Field Coordination: Liaise with external collection agencies and field executives.
- Legal & Compliance: Coordinate with legal teams for initiating and following up on legal actions.