Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit
KotakIndia
Posted March 3, 2026
Full Time
About the Company
Kotak Mahindra Group is a leading Indian financial services conglomerate offering banking, insurance, and investment services.
Job Description
Manage collections and recovery operations, oversee repossession activities, and ensure timely resolution of delinquent accounts.
Requirements
- Monitor and maintain collection performance
- Manage repossession activities
- Liaise with collection agencies
- Handle legal formalities
- Conduct field visits
- Train and guide the collections team
Benefits
- Health insurance
- Dental insurance
- Vision insurance