Relationship Officer-BRANCH BANKING-Branch Banking

This is a full-time position for a Relationship Officer at a branch banking center in India. The role involves handling customer service, supporting sales targets, and upselling products and services. The focus is on customer value and enhancing the customer relationship.

Requirements

• Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.
• Speed and efficiency of service.
• Sales targets for banks and investment products.
• Cross-sale of asset products.
• Back-up to relationship managers holding HNI relationship.
• Customer acquisition through referrals.