Sky Service Distribution - RM-Sky Channel-Contact Centre Inbound
KotakNoida, Uttar Pradesh, India
Posted October 28, 2025
Full Time
About the Company
Kotak Mahindra Group is a leading Indian financial services conglomerate offering banking, insurance, and investment services.
Job Description
This full-time position involves inbound customer calls related to retail liabilities, leading to service requests. The role focuses on delivering customer service, identifying sales opportunities, and ensuring high quality communication. The position requires adherence to security and process standards, and a collaborative, self-motivated team player.
Requirements
- Attend inbound customer calls related to Retail Liabilities
- Ensure prompt and satisfactory resolution of queries
- Identify opportunities for cross-selling banking products
- Complete daily logs and meet end-of-day targets
- Adhere to Information Security norms
- Stay updated with process changes
- Implement feedback to improve performance