FLORAL/DEPT LEADER

Implement company policies to achieve maximum sales and profits in the Floral department. Develop customer relations, handle complaints, and promote company initiatives.

Requirements

• Develop maximum customer relations by floral department personnel
• Be perceptive and handle customer complaints
• Coach and train on pricing, price marking, rotation, stocking
• Maintain and submit required records and reports
• Maintain effective and good house cleaning in all areas
• Analyze continuously all aspects of Floral Department and periodically make changes or make recommendations to store manager
• Supervise and coach direct reports in the performance of their duties
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Benefits

• Wide range of healthcare coverage
• Flexible scheduling with paid time off
• Emotional and financial support through Employee Assistance Program and financial tools and coaching
• Valuable associate discounts on purchases
• Up to $21,000 in tuition reimbursement
• Vast potential for growth through industry-leading training programs and diverse career pathways