Create an outstanding customer experience through exceptional service. Assist the department manager in reaching sales and profit goals. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Requirements
- Help customers discover new items or products they inquire about
- Inform customers of food specials and recommend grocery items
- Check product quality to ensure freshness
- Label, stock, and inventory department merchandise
- Report product ordering/shipping discrepancies
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained
- Gain and maintain knowledge of products sold within the department
- Create an environment that enables customers to feel welcome
- Reinforce safety programs by complying with safety procedures
- Practice preventive maintenance by inspecting equipment
- Notify management of customer or employee accidents
- Ability to work cooperatively in a high-paced environment
- Ability to manage conflict in a reasonable manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Provide support and assistance to customers and colleagues
Benefits
- Comprehensive benefits to support Associate Well-Being
- Flexible scheduling with paid time off
- Emotional and financial support with Employee Assistance Program
- Associate discounts on purchases
- Tuition reimbursement up to $21,000
- Vast potential for growth with industry-leading training programs