PHARMACY/TECHNICIAN

Provide exceptional customer service, treat customers/employees fairly and ethically, and provide health and wellness services relevant to patients. Demonstrate company core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Comply with local, state, and federal regulations
• Understand and perform ordering functions with primary and secondary wholesalers
• Maintain departmental standards
• Count, measure, and prepare specified product using company best practices
• Complete billing procedures adequately
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same
• Support company health and wellness initiatives
• Put away legend orders, including Central Fill deliveries
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Benefits

• Comprehensive benefits to support Associate Well-Being
• Flexible scheduling in full- and part-time roles with paid time off
• Emotional and financial support with free counseling and financial tools
• Valuable associate discounts on purchases
• Up to $21,000 in tuition reimbursement over your career
• Vast potential for growth through industry-leading training programs and diverse career pathways