STARBUCKS/BARISTA

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• Create an environment that enables customers to feel welcome, important and appreciated
• Gain and maintain knowledge of products sold within the department
• Collaborate with associates and promote teamwork
• Prepare beverage selections to recipe and standards
• Tender transactions using company best practices
• Offer product samples to help customers discover new items or products
• Recommend coffee shop items to customers
• Use all equipment in coffee shop according to company guidelines
• Check product quality to ensure freshness
• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Adhere to all safety procedures and identify unsafe conditions
• Notify management of customer or employee accidents and report all safety risks
• Manage conflicts in a reasonable and cooperative manner
• Provide support and assistance to customers with special needs

Benefits

• Comprehensive healthcare coverage
• Flexible scheduling with paid time off
• Emotional and financial support through Employee Assistance Program
• Associate discounts on purchases
• Up to $21,000 in tuition reimbursement
• Abundance of industry-leading training programs and diverse career pathways