STARBUCKS/BARISTA

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• Create an environment that enables customers to feel welcome, important and appreciated
• Gain and maintain knowledge of products sold within the department
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Prepare beverage selections to recipe and standards
• Tender transactions using company best practices
• Provide customers with fresh products that they have ordered
• Recommend coffee shop items to customers
• Use all equipment in coffee shop according to company guidelines
• Check product quality to ensure freshness
• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures
• Practice preventive maintenance by properly inspecting equipment
• Notify management of customer or employee accidents
• Report all safety risks, issues or illegal activity
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary

Benefits

• A wide range of healthcare coverage
• Flexible scheduling with paid time off
• Emotional and financial support with free counseling
• Valuable associate discounts on purchases
• Up to $21,000 in tuition reimbursement
• Vast potential for growth through industry-leading training programs