Provide exceptional customer service, maintain a clean environment, and promote company values. Collaborate with associates and provide product knowledge to customers.
Requirements
- Create an environment that enables customers to feel welcome
- Gain and maintain knowledge of products sold within the department
- Collaborate with associates and promote teamwork
- Prepare beverage selections to recipe and standards
- Tender transactions using company best practices
- Offer product samples to customers
- Provide customers with fresh products and correct portion size
- Recommend coffee shop items to customers
- Use all equipment in coffee shop according to company guidelines
- Check product quality to ensure freshness
- Reinforce safety programs by complying with safety procedures
- Practice preventive maintenance by inspecting equipment
- Notify management of customer or employee accidents
- Ability to work cooperatively in high-paced and sometimes stressful environment
Benefits
- Comprehensive benefits to support Associate Well-Being
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support with free counseling and financial tools
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over career
- Vast potential for growth through industry-leading training programs