Provide exceptional customer service, prepare beverages, and maintain a clean environment. Demonstrate core values of respect, honesty, and safety. Gain knowledge of products and collaborate with associates to achieve company/store goals.
Requirements
- Create an environment that enables customers to feel welcome
- Gain and maintain knowledge of products sold within the department
- Collaborate with associates and promote teamwork
- Prepare beverage selections to recipe and standards
- Tender transactions using company best practices
- Offer product samples to help customers discover new items
- Recommend coffee shop items to customers
- Check product quality to ensure freshness
- Properly use kitchen equipment and follow safety procedures
- Practice preventive maintenance by inspecting equipment and notifying management
- Notify management of customer or employee accidents and report safety risks
- Ability to work cooperatively in high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
Benefits
- A wide range of healthcare coverage
- Flexible scheduling in full- and part-time roles
- Paid time off, including holiday and sick pay
- Emotional and financial support with free counseling
- Free, confidential financial tools and coaching
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement
- Vast potential for growth through industry-leading training programs