Provide exceptional customer service, create a welcoming environment, and promote teamwork to achieve company/store goals. Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety.
Requirements
- Answer customer questions and make suggestions about products
- Collaborate with associates to achieve company/store goals
- Prepare beverage selections to recipe and standards
- Tender transactions using company best practices
- Offer product samples to customers
- Provide customers with fresh products
- Recommend coffee shop items to customers
- Use all equipment in coffee shop according to company guidelines
- Label, stock, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal, and special ads
- Reinforce safety programs by complying with safety procedures
- Practice preventive maintenance by inspecting equipment
- Notify management of customer or employee accidents
- Report all safety risks, issues, or illegal activity to store management
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Comprehensive benefits to support Associate Well-Being
- Flexible scheduling with paid time off
- Emotional and financial support with free counseling and financial tools
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career
- Abundance of industry-leading training programs and diverse career pathways