Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Create an environment that enables customers to feel welcome, important and appreciated.
Requirements
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards
- Offer product samples to help customers discover new items
- Provide customers with fresh products that they have ordered
- Recommend coffee shop items to customers
- Use all equipment in coffee shop according to company guidelines
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures
- Practice preventive maintenance by properly inspecting equipment
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity to store management
Benefits
- Comprehensive benefits to support your Associate Well-Being
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support with free counseling and financial tools and coaching
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career
- Vast potential for growth, through industry-leading training programs and diverse career pathways