Provide exceptional customer service, create a welcoming environment, and promote teamwork to achieve company/store goals. Collaborate with associates to gain knowledge of products and respond to customer inquiries.
Requirements
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department
- Collaborate with associates and promote teamwork
- Prepare beverage selections to recipe and standards
- Offer product samples to help customers discover new items
- Recommend coffee shop items to customers
- Use all equipment in coffee shop according to company guidelines
- Properly label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions
- Practice preventive maintenance by properly inspecting equipment
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Comprehensive benefits to support Associate Well-Being
- Flexible scheduling in full- and part-time roles
- Paid time off, including holiday and sick pay
- Emotional and financial support with free counseling
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career
- Vast potential for growth, through industry-leading training programs and diverse career pathways