STARBUCKS/BARISTA

Provide exceptional customer service, maintain a clean environment, and promote the company's core values. Prepare beverages to recipe and standards, and recommend products to customers.

Requirements

• Create an environment that enables customers to feel welcome and appreciated
• Gain and maintain knowledge of products sold within the department
• Collaborate with associates and promote teamwork
• Prepare beverage selections to recipe and standards
• Tender transactions using company best practices
• Offer product samples to customers
• Provide customers with fresh products and the correct portion size
• Recommend coffee shop items to customers
• Use all equipment in the coffee shop according to company guidelines
• Check product quality to ensure freshness
• Properly use kitchen equipment and identify unsafe conditions
• Practice preventive maintenance and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks, issues or illegal activity to store management
• Ability to work cooperatively in a high-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Benefits

• Wide range of healthcare coverage
• Flexible scheduling with paid time off
• Emotional and financial support through Employee Assistance Program and financial tools and coaching
• Valuable associate discounts on purchases
• Up to $21,000 in tuition reimbursement over career