Create an outstanding customer experience through exceptional service, direct and supervise all functions, duties and activities for the department, and support the day-to-day functions of the Grocery operations.
Requirements
- Promote trust and respect among associates
- Communicate company, department, and job specific information to associates
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Establish performance goals for department and empower associates to meet or exceed targets
- Train and develop associates on performance of their job and participate in the performance appraisal process
- Adhere to all local, state and federal laws, and company guidelines
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Inform customers of grocery specials
- Develop and implement a department business plan to achieve desired results
- Create and execute sales promotions in partnership with store management
- Prepare and submit seasonal critiques for the sales and merchandising supervisor
- Implement the period promotional plan for the department
- Stay current with present, future, seasonal and special ads
- Monitor and control expenses for the department
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
- Plan, organize and supervise the inventory process
- Train department associates on inventory/stocking and Computer Assisted Ordering
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
Benefits
- Comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
- Valuable associate discounts on purchases, including food, travel, technology and so much more
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways
