Customer Support Specialist

Kroo is a fintech company with a big vision to be the first bank that is both trusted and loved by its customers. As a Customer Support Specialist, you'll be the first point of contact for our customers and help solve any queries and troubleshoot problems.

Requirements

• Front line or back office banking experience
• Customer service experience in the financial services industry
• Interest in how technology can improve people's lives
• Customer-focused with a high level of organisation
• Excellent written and verbal communication skills
• High level of empathy and ability to connect with other people

Benefits

• Generous holiday time
• Personal days
• Employer-sponsored volunteer program
• Mental health support
• Workplace pension
• Top-notch equipment
• Modern office
• Cycle to Work scheme
• Electric Car scheme
• Enhanced parental leave
• Room for growth
• Full healthcare for you and your nuclear family