We're redefining consumer lending in the UK, and beyond. We use advanced AI and Open Banking data to make fair, affordable personal finance available to more people. We're looking for a Customer Service Specialist to join our operations team and provide exceptional service to our customers.
Requirements
- Extensive customer service experience within financial services
- In-depth knowledge and awareness of the financial services industry and regulations
- Ability to handle and resolve complex customer queries and complaints efficiently and independently
Benefits
- 25 days' holiday a year, plus 8 bank holidays
- 2 paid volunteering days per year
- One month paid sabbatical after 4 years
- Employee loan
- Free gym membership through WellHub
- Team wellness budget