Customer Service Specialist

We're redefining consumer lending in the UK, and beyond. We use advanced AI and Open Banking data to make fair, affordable personal finance available to more people. We're looking for a Customer Service Specialist to join our operations team and provide exceptional service to our customers.

Requirements

• Extensive customer service experience within financial services
• In-depth knowledge and awareness of the financial services industry and regulations
• Ability to handle and resolve complex customer queries and complaints efficiently and independently

Benefits

• 25 days' holiday a year, plus 8 bank holidays
• 2 paid volunteering days per year
• One month paid sabbatical after 4 years
• Employee loan
• Free gym membership through WellHub
• Team wellness budget