Onsite Desktop Support Technician

Excellere IT Services is a trusted Managed Services Provider and IT consulting firm delivering secure, scalable, and compliance-driven technology solutions to organizations nationwide. The Desktop Support Technician will work as a member of the Service Team in an off-site role, providing high-level service excellence to end customers.

Requirements

• 3-5 years experience in a high volume support desk environment
• Ability to sit/stand on the phone for extended periods of time
• Ability to follow instructions and work independently
• Excellent communication and documentation
• Work as a team player focused on service excellence
• Willingness for continual professional development

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 401K with company match
• Paid time off