Junior Customer Service Specialist - German Speaking

Junior Customer Service Specialist - German Speaking position at KUKA Group, a leading automation specialist. Create and manage SAP orders, quotations, and delivery slips. Excellent communication skills in English and German required.

Requirements

• Bachelor’s degree in business administration, Supply Chain Management, or a related field
• 0-3 years of experience in customer service management, preferably in a shared service center environment
• nice to have experience in SAP and SalesForce
• excellent communication skills in English and German
• ability to manage multiple tasks and prioritize effectively
• strong problem-solving skills and attention to detail
• ability to assertively manage tasks and responsibilities
• knowledge of customs regulations and invoicing processes is a plus
• customer-focused with a commitment to delivering high-quality service
• proactive and able to work independently
• strong interpersonal skills and the ability to build relationships with internal and external stakeholders