Community Operations Intern
KumuMakati, Philippines
Posted March 27, 2026
Full Time
About the Company
Kumu builds interactive platforms that simplify complex data into relationship maps, enabling stakeholders to visualize and analyze systems, networks, and concepts. Their flagship product, Kumu, offers drag‑and‑drop data import and dynamic visualizations for stakeholder, system, and influence mapping. Complementary tools—Sticky Studio, a real‑time collaborative whiteboard; Undercurrent, a survey engine for deep insight; and System Effects, a soft‑systems analytics platform—extend the suite into ideation, data collection, and causal modeling. By combining graph theory, fuzzy cognitive mapping, and user‑friendly interfaces, Kumu empowers teams to uncover hidden connections, drive informed decision‑making, and co‑create sustainable solutions. The company fosters a culture of curiosity, collaboration, and continuous improvement, inviting professionals who thrive on solving messy problems to join their mission of building a better future.
Job Description
We're looking for proactive and people-oriented interns to join our team. This role is at the frontlines of our community—supporting user engagement, gathering user insights, and helping identify opportunities to drive growth.
Requirements
- Engage with users through chats, calls, and in-app interactions
- Promote and facilitate user-facing activities
- Understand user behavior and needs
- Build relationships with users across different backgrounds
- Observe and flag trends, issues, and micro-opportunities for growth
- Work closely with the team to translate user insights into actionable ideas