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Job description
The Resident Service Coordinator will provide exceptional customer service to residents and guests, maintaining a high-quality experience. This role is a key liaison between guests and residents, requiring strong interpersonal and communication skills.
The primary responsibilities include greeting guests, monitoring entrance and departure, coordinating with office staff, and reporting incidents or violations. The coordinator will also maintain key control, report maintenance issues, and track compliance with regulations.
This role requires a high school diploma or GED, some college preferred, and a minimum of six months of related experience. Previous experience in a high-rise property setting is highly desired. The ideal candidate will have strong organizational, interpersonal, and communication skills.
Company
Real Estate
Founded in 2004 by CPAs Paul Kaplan and Robert White, KW Property Management & Consulting (KWPMC) is a leading association‑management firm headquartered in Miami that serves nearly 100,000 units across Florida and the Bahamas through a network of 2,900 employees in seven offices. The company specializes in community, condominium, and homeowners association management, portfolio oversight, on‑site operations, high‑rise maintenance, financial stewardship, and team leadership, delivering end‑to‑end services that preserve property value and enhance resident experience. KWPMC distinguishes itself through a culture of rigorous training, data‑driven decision making, and the integration of cutting‑edge technology to provide personalized, responsive solutions for owners and residents alike. Committed to sustainability and community engagement, KWPMC’s mission is to build vibrant, connected neighborhoods while maintaining operational excellence for property owners and employees.
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