Resident Services Coordinator

The Resident Services Coordinator role involves working with residents, responding to inquiries and concerns, and providing exceptional customer service while supporting the Community Manager with administrative and leasing tasks. The role requires building positive relationships with residents, monitoring service requests, and coordinating with the service team. The Coordinator will also work with the Property Accounts Specialist to manage lease renewals, move-outs, and evictions, and engage residents through programs and events.

Requirements

• Excellent customer service skills through respectful interactions and communications
• Ability to prioritize multiple tasks efficiently
• Strong problem-solving skills
• Ability to work well with others in a team environment

Benefits

• 12 weeks of paid parental leave
• Competitive hourly compensation and renewal bonuses
• Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
• 401K + match
• Generous paid time off, volunteer time off, and paid holidays
• Commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement