The Store Manager in Training (MIT) program is a fast-tracked development path designed to prepare high-potential leaders for managing a Kelley's Market location.
Requirements
- Lead all aspects of store operations including scheduling, staffing, training, inventory control, sales performance, and customer service.
- Recruit, interview, and onboard new team members; ensure all required documentation and training are completed accurately and timely.
- Monitor and manage labor, shrink, and expenses to achieve financial goals and meet KPIs.
- Ensure compliance with all company policies and procedures including cash handling, food safety, alcohol/tobacco regulations, and loss prevention.
- Maintain operational excellence by ensuring shift change paperwork, deposits, timesheets, and vendor check-ins are completed accurately and submitted on time.
- Oversee inventory levels, price changes, product placement, promotional execution, and regular audits.
- Stock and front shelves, coolers, and displays to maintain a clean and organized sales floor at all times.
- Serve as primary contact for customer escalations and ensure timely and professional resolution.
- Monitor facility and equipment conditions; coordinate with vendors for maintenance and repairs.
- Maintain store cleanliness, safety, and visual standards both inside and outside the location, including car wash (if applicable).
- Participate in company initiatives, meetings, and training sessions as required.
- Provide fast, friendly, and courteous service to all customers, ensuring a positive shopping experience.
- Operate point-of-sale systems accurately and efficiently, handling transactions, refunds, and any register issues per company procedures.
- Prepare and maintain fresh coffee and fountain beverages, ensuring all equipment is cleaned and stocked regularly.
- Adhere to food handling and sanitation guidelines when working with food items.
- Follow all safety and security procedures, including proper handling of cash, access to employee-only areas, and use of required personal protective equipment when applicable.
- Any/all other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- Company-paid and voluntary life insurance
- Short-term and long-term disability coverage
- 401(k) retirement plan with a company match
- Paid time off (PTO)
- Personal Day(s)
