The Director, Field Reimbursement Patient Services will lead patient services field strategy and teams, overseeing the day-to-day operations of the Patient Services' field teams and vendors, ensuring efficient, timely, and compliant patient and customer experience. They will be responsible for establishing processes to monitor the performance of Patient Services vendors and partners, support program strategy, policy development, marketing, and technology enhancements.
Requirements
- 10+ years of experience in Market Access/Patient Services in the biotech/pharmaceutical industry
- 4+ years of experience leading a specialty/rare field reimbursement or patient access team
- Experience working with Specialty products and Rare Disease required
- Expert knowledge of Field Access Solutions, including field reimbursement managers, nursing support, and patient support program strategy, operational processes, technology, and data
Benefits
- Medical, Dental & Vision Insurance
- Basic and Voluntary Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Health Savings Account
- Business Travel Insurance
- Employee Assistance Programs
- Pet Insurance
- Retirement Savings 401k with company match
- Well-Being and Work-Life Programs Including Gympass, Nutrition Counseling, Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing Support
- Generous Paid Time Off, Sick Time, & Paid Holidays
- Perks and Discounts with Tickets at Work and LifeMart
- Reward & Recognition Programs
- Career Development and Training