Banking Officer- Full-Time- Louisville, KY
L&N Federal Credit UnionLouisville, Kentucky, United States
Posted March 16, 2026
Full Time
About the Company
L&N Federal Credit Union, founded in 1954, is a community‑focused financial institution that offers a full range of banking and credit services to its members. The credit union prioritizes building lasting relationships, enhancing members’ quality of life, and fostering a supportive, diverse workplace for employees. Its culture emphasizes inclusivity, welcoming ideas from all backgrounds, and providing rewarding career opportunities with competitive benefits. By combining personalized member service with a strong commitment to community development, L&N distinguishes itself as a trusted, service‑oriented credit union.
Job Description
Reporting to the Assistant Branch Manager, this full-time position works to develop relationships with new and existing members, offering solutions to member needs through various account and loan options.
Requirements
- Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage loans.
- Open new member service accounts and resolve questions or problems related to member service issues while looking for cross-sell opportunities.
- Follow onboarding procedures with new members and stay informed on credit union promotions of new products or services.
- Conduct member service interactions consistent with the Managing Service Excellence program.
- Adhere to Bank Secrecy Act and security procedures of the credit union.
- Provide product knowledge to members and compare with competition.
- Keep abreast of federal regulations and comply with laws.
- Cooperate with coworkers and maintain a neat work area.
- Practice confidentiality in employee, member, and credit union affairs.
- Operate a cash drawer and balance it.
- Assist Member Service Representative/Teller to offer prompt service.