Digital Banking Specialist- Full-Time, Louisville, KY
L&N Federal Credit UnionLouisville, Kentucky, United States
Posted April 1, 2026
Full Time
About the Company
L&N Federal Credit Union, founded in 1954, is a community‑focused financial institution that offers a full range of banking and credit services to its members. The credit union prioritizes building lasting relationships, enhancing members’ quality of life, and fostering a supportive, diverse workplace for employees. Its culture emphasizes inclusivity, welcoming ideas from all backgrounds, and providing rewarding career opportunities with competitive benefits. By combining personalized member service with a strong commitment to community development, L&N distinguishes itself as a trusted, service‑oriented credit union.
Job Description
Reporting to the Digital Product Manager, this full-time role assists in the development, management, training and education for all digital banking products and services.
Requirements
- Assist with digital banking projects and initiatives to enhance products and services and increase customer engagements.
- Research and resolve complex problems regarding service activities and operational issues specific to digital banking solutions.
- Develop and document procedures, controls and training for teams that support customer interactions via digital channels.
- Represent the credit union to the member in a courteous, friendly and professional manner.
