The Supervisor of Biospecimen Operations is responsible for overseeing sample management activities and site support for clinical trials, including receipt, processing, storage, retrieval, shipment, and destruction of specimens. This role manages daily operations, ensuring compliance, efficiency, and collaboration to meet protocol requirements.
Requirements
- Supervise and train a team of Clinical Sample Specialists
- Coordinate workflows and staff schedules to meet operational demands
- Promote a culture of excellence and ensure adherence to protocols
- Serve as the primary escalation point for operational issues
- Facilitate specimen receipt, registration, query initiation, and shipment preparation
- Oversee specimen storage at all temperatures and chain-of-custody management
- Manage the preparation, QC, labeling, and shipment of biospecimens to partner labs and sponsors
- Handle sample processing for courier pickups and onsite protocols
- Ensure timely reconciliation of sample discrepancies and accurate destruction processes
- Serve as the communication point for clinical investigator sites (Latin America Region)
- Communicate effectively with clients, sponsors, sites, and partner laboratories
- Collaborate with other departments to meet protocol requirements
- Address client inquiries and provide protocol-specific training for staff
- Develop and revise Standard Operating Procedures (SOPs)
- Identify opportunities for process improvements and implement changes
- Manage non-conformance reporting and investigations
- Work closely with internal and external stakeholders to ensure sample management requirements are met
- Maintain department metrics and prepare inventory reports
- Perform housekeeping tasks, including freezer scraping, cooler checks, and alarm testing
- Support maintenance of supplies and equipment
Benefits
- Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
- Health Benefits beginning on date of hire
- PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
- Short and Long-Term Disability, Life Insurance, and AD&D
