Supervisor, Biospecimen Operations - Biospecimen Operations

The Supervisor of Biospecimen Operations oversees sample management activities and site support for clinical trials, ensuring compliance, efficiency, and collaboration to meet protocol requirements.

Requirements

• Supervise and train a team of Clinical Sample Specialists
• Coordinate workflows and staff schedules to meet operational demands
• Promote a culture of excellence and ensure adherence to protocols
• Serve as the primary escalation point for operational issues
• Facilitate specimen receipt, registration, query initiation, and shipment preparation
• Oversee specimen storage at all temperatures and chain-of-custody management
• Manage the preparation, QC, labeling, and shipment of biospecimens to partner labs and sponsors
• Handle sample processing for courier pickups and onsite protocols
• Ensure timely reconciliation of sample discrepancies and accurate destruction processes
• Serve as the communication point for clinical investigator sites (Latin America Region)
• Communicate effectively with clients, sponsors, sites, and partner laboratories
• Collaborate with other departments to meet protocol requirements
• Address client inquiries and provide protocol-specific training for staff
• Develop and revise Standard Operating Procedures (SOPs)
• Identify opportunities for process improvements and implement changes
• Manage non-conformance reporting and investigations
• Work closely with internal and external stakeholders to ensure sample management requirements are met
• Maintain department metrics and prepare inventory reports
• Perform housekeeping tasks, including freezer scraping, cooler checks, and alarm testing
• Support maintenance of supplies and equipment

Benefits

• Financial Security
• Health Benefits
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability
• Life Insurance
• AD&D