Operations Coordinator/ VA (Cleaning Company)

Operations Coordinator / VA role involves leading customer lifecycle, scheduling, and operations coordination for a Cleaning Company, with a focus on speed-to-lead management, customer communication, and team support. This is a high-ownership role requiring independent decision-making and strong operational judgment.

Requirements

• 2+ years experience in operations, customer service, or virtual assistant roles
• Advanced English proficiency (written and spoken) (B2-C1)
• Experience using scheduling or CRM systems (Jobber preferred)
• Strong organizational and multitasking skills
• Ability to work independently and manage multiple communication channels
• Strong emotional intelligence and de-escalation skills

Benefits

• Remote Work
• Growth Opportunities
• Innovative Culture