Laivly empowers global brands to operationalize artificial intelligence within their contact centers through Sidd, a proprietary AI platform that seamlessly integrates with existing customer service workflows. By tailoring each deployment to a brand’s specific business objectives, Sidd delivers measurable improvements in data consistency, operational efficiency, and customer satisfaction. Laivly’s focus on practical, results‑driven AI solutions—combining machine learning, robotic process automation, and bot technology—distinguishes it as a partner that transforms AI from concept to tangible business impact. Their culture prioritizes collaboration with clients to co‑create solutions that align with real‑world operational needs, ensuring that AI adoption is both strategic and scalable.
Open Positions
Account Executive / Enterprise CX Consultant
Mid-level experience, strong understanding of contact center operations and customer experience trends, consultative mindset, exceptional communication and relationship-building skills
Senior Software Developer (Remote Philippines)
5+ years of software development experience, strong knowledge of web technologies, and experience with agile development environment
Senior Data Engineer
8-10+ years of SQL experience, Bachelor's degree in Computer Science or related field, Agile methodologies experience
Senior Product Manager
5-8+ years of product management experience, ability to operate in ambiguity, and demonstrated experience influencing cross-functional teams
People Operations Coordinator
2-4 years of experience in HR coordination, strong organizational skills, and a proactive mindset