Senior Product Manager

Laivly is seeking a Senior Product Manager to own and drive a core area of the Laivly platform. The role requires strong product judgment, a bias for action, an AI-first approach, and the ability to influence without authority. The team is remote and open to Canadian residents.

Requirements

• 5–8+ years of experience in Product Management within B2B SaaS environments
• Experience owning a product area or major product initiatives end-to-end
• Strong ability to operate in ambiguity and drive clarity
• Demonstrated experience influencing cross-functional teams and stakeholders
• Experience working with AI, automation, or data-driven products is a strong asset
• Deep understanding of customer workflows, ideally within customer experience or contact center environments
• Strong analytical mindset with experience using data to drive decisions