We're looking for a Solutions Architect to serve as a technically strong partner at the intersection of engineering, customer success, and enterprise architecture strategy. You'll collaborate closely with Customer Success Managers (CSMs) throughout the post-sales lifecycle from onboarding through expansion, acting as the trusted technical advisor for our enterprise customers.
Requirements
- Background in technical advisory or solutions architecture, with hands-on experience supporting both SaaS and on-premise enterprise customers.
- Deep interest in the AI security ecosystem, including model governance, deployment architectures, guardrails, policy enforcement, and emerging industry standards.
- A track record of partnering with customer-facing teams (e.g., CSMs, TAMs, GTM leads) to drive adoption, expansion, and long-term customer value.
- Strong architectural design and review skills, with the ability to assess customer environments and provide clear, strategic technical recommendations.
- Expertise in diagnosing and resolving complex technical issues, especially in mission-critical enterprise settings.
- Exceptional communication abilities, able to translate highly technical concepts for diverse stakeholders, influence decision-making, and build trust quickly.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan