Solutions Architect (SF, NY, or Zurich)

We're looking for a Solutions Architect to serve as a technically strong partner at the intersection of engineering, customer success, and enterprise architecture strategy. You'll collaborate closely with Customer Success Managers (CSMs) throughout the post-sales lifecycle from onboarding through expansion, acting as the trusted technical advisor for our enterprise customers.

Requirements

• Background in technical advisory or solutions architecture, with hands-on experience supporting both SaaS and on-premise enterprise customers.
• Deep interest in the AI security ecosystem, including model governance, deployment architectures, guardrails, policy enforcement, and emerging industry standards.
• A track record of partnering with customer-facing teams (e.g., CSMs, TAMs, GTM leads) to drive adoption, expansion, and long-term customer value.
• Strong architectural design and review skills, with the ability to assess customer environments and provide clear, strategic technical recommendations.
• Expertise in diagnosing and resolving complex technical issues, especially in mission-critical enterprise settings.
• Exceptional communication abilities, able to translate highly technical concepts for diverse stakeholders, influence decision-making, and build trust quickly.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan