Manager, Platform Operations

Lalamove is seeking a Senior Manager, Platform Operations to lead the team in growing the online platform business across all markets while ensuring good user experience. The role involves reviewing market performance, driving initiatives to grow user and driver retention, and enhancing operational efficiency through data analysis and collaboration with other departments.

Requirements

• 5+ years of experience in operations with frequent use of analytics or data
• 2+ years of experience managing a team
• Strong business acumen and ability to make tradeoff with clear business objectives in mind
• Previous experience working with, analyzing, and presenting findings from large data sets
• Proven track record of effective stakeholder and project management
• Ability to work effectively with cross-cultural and functional teams
• Strong verbal and written communication skills with fluent proficiency in written and spoken English