Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our Retail Associates to work with integrity and a positive attitude at all times. Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor’s door, processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor.
Requirements
- Provide excellent service to customers and donors
- Perform all register transactions accurately
- Maintain cash register stock level according to standards
- Follow general housekeeping standards
- Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing
- Understand and achieve quotas to meet sales goals
- Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
- Merchandise sales floor when needed
- Recover to maintain sales floor product levels and to keep the store cleaned and organized
- Perform janitorial and housekeeping duties as needed
- Maintain sales floor stock level
- Ensure product is properly merchandised (Sized) and categorized
- Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
- Perform recovery to maintain sales floor product levels and to keep the store, cleaned and organized
- Check, accept, unload and process donations from the customer
- Accurately maintain daily donation records
- Sort and process donations according to the current LLGI Standard Operating Procedures (SOP)
- Unload and load trailers and straight trucks according to standards
- Perform opening and closing donation door procedures
- Prepare required donation records and reports
- Unload, inspect, and sort donated goods following the current LLGI SOP
- Grade by using quality specifications, sort into appropriate bins, price according to SOP, and assign to the staging area
- Transport stock to and from workstations
- Effectively manage time to ensure that work is completed efficiently and in accordance with production standards
- Assume responsibility and accountability for the completion of job duties to meet production goals
- Contribute to team success by involving others in work processes, decisions and actions
- Transport stock to and from workstations, donor doors, and staging areas
- Assist processors in swapping full equipment with empty ones to expedite operations
- Help price furniture and keep them going from door directly to sales floor
- Assist in cutting cardboard and filling the cardboard gaylords
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
