Support Lead Engineer / Senior Support Engineer
Langland ConsultantsBirmingham, England, United Kingdom
Posted October 17, 2018
Full Time
About the Company
A growing company that delivers software for the commercial, private, and public sectors, supporting a range of software applications and customers.
Job Description
Support Lead Engineer / Senior Support Engineer role requires a talented Application Support Lead who can coordinate and motivate the team, with a passion for customer service and technical excellence. The role involves providing technical solutions and advice for software products, working closely with support teams and delivering improvements in customer support and experience.
Requirements
- Proven track record in delivering an excellent service to customers and key stakeholders
- Experience in Application Support and using SQL
- Good understanding of Programming
- Excellent problem-solving skills with the ability to identify root cause and implement controlled changes
Benefits
- Basic salary of up to £45k
- Pension
- Healthcare
