Customer Success - Team Lead (m/w/d)
LassieBerlin, Germany
Posted May 27, 2026
Full Time
About the Company
Lassie is an InsurTech company that provides pet insurance solutions.
Job Description
Join Lassie, an InsurTech company, as a Customer Success Team Lead and help revolutionize pet insurance. The role involves leading a team, developing processes, and delivering world-class service to pet parents in Germany.
Requirements
- Proven experience leading a customer-facing team
- Fluent in German, both written and spoken
- Comfortable working with CS tools (e.g. Intercom and Fin)
- Goal-oriented and driven by results
Benefits
- Deutschland Ticket or Urban Sports Club membership
- 30 paid vacations in a calendar year
- After-work gatherings and team events