Team Lead Claims - Tierversicherung (m/w/d)

Join Lassie, an InsurTech company, as Team Lead Claims for our Claims team in Germany. You'll inspire your team and motivate them to live Lassie's values, manage, coach, and support the team to achieve operational goals and provide exceptional customer service.

Requirements

• Experience in customer service or claims management
• Strong leadership and team development skills
• Excellent communication and problem-solving skills
• Ability to process complex claims and provide clear instructions
• Good German language skills in writing and speaking and English communication skills

Benefits

• Flexible, friendly, and dynamic company culture
• International work atmosphere with design freedom and short decision-making paths
• Hybrid work model from the office and home office
• Deutschlandticket or Urban Sports Club
• Afterwork and team events
• Welcome dogs in the office