lastminute.com is a leading European travel-tech company specializing in dynamic holiday packages. With a focus on simplifying and personalizing the travel experience, lastminute.com offers a wide range of services including flights, hotels, holidays, and cruises through its proprietary Dynamic Holiday Packaging engine. As one of the few fully licensed European tour operators, the company provides unlimited real-time travel combinations, enhanced customer protection, and exclusive deals, making it a distinctive player in the industry.
We are seeking a WFM Real-Time Specialist to join our team at lastminute.com, a European Travel-Tech leader in Dynamic Holiday Packages. The successful candidate will be responsible for managing real-time Service Levels and Abandon Rates, executing intraday adjustments, and monitoring agent behavior in real-time.
lastminute.com is a leading European travel-tech company specializing in dynamic holiday packages. With a focus on simplifying and personalizing the travel experience, lastminute.com offers a wide range of services including flights, hotels, holidays, and cruises through its proprietary Dynamic Holiday Packaging engine. As one of the few fully licensed European tour operators, the company provides unlimited real-time travel combinations, enhanced customer protection, and exclusive deals, making it a distinctive player in the industry.
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